Terms of Use
Please Read These Terms of Use Carefully; This is a Binding Contract
The Libya Expeditions website (our “Website”) is a service offered by Libya Expeditions. These Terms of Use describe the terms and conditions applicable to your access and use of our Website. Libya Expeditions may amend these Terms of Use at any time by posting the amended Terms of Use on our Website, and users are deemed to be apprised of and bound by any changes to the Terms of Use. Libya Expeditions may make changes in the services described in our Website at any time. You understand that Libya Expeditions may discontinue or restrict your use of the Website for any reason without notice.
Use of Materials On This Site
All information, text, logos, photographic images, graphics, software, and other content that make up our Website are the property of Libya Expeditions. or its licensors and are protected by U.S. and foreign copyright laws.
Libya Expeditions invites you to view, use and download a single copy of any of the pages of our Website for your informational, non-commercial use, provided you keep intact all copyright and other proprietary notices. Modification of the Materials or use of the Materials for any other purpose is a violation of Libya Expeditions copyright and other proprietary rights. Journalists and search engines may cite or refer to the URLs of our Website without limitation. All others can only do so after our having granted specific permission in writing.
Trademarks
Unauthorized use of any Libya Expeditions, service mark or logo may be a violation of federal and state trademark laws.
Booking
To make a booking you must send a signed and completed Booking Form to the Company together with a deposit of 500 USD per person. We will then invoice you for the remainder of the cost, which must be paid no later than two months (60 days) before departure. If you book less than 60 days before departure, full payment must be made at the time of booking. The booking is not accepted and no contract exists until the date shown on the confirmation issued by the Company to you. The company reserves the right to decline or terminate any booking at its sole discretion and in circumstances not involving breach of this agreement by the Client, all monies paid by the Client will be refunded. The booking form must be signed by a person over the age of 18 on behalf of all individuals named on the booking form (each a “Client” and together the “Clients”).
Payment
If you have not made your final payment by the time it is due (60 days before departure), we will contact you to make arrangements for its late payment. If this cannot be agreed, we reserve the right to cancel your booking and release the place for resale.
Group Bookings
If you make a booking on behalf of others as well as yourself (this includes School bookings), the Company shall assume that, unless advised otherwise in writing, you have the authority of each individual listed on the booking form to enter into this agreement and that you and those individuals hereby agree to be jointly and severally liable to us for any breach of this agreement.
Cancellation by the Client
If the Client needs to cancel a booking, or, if any member of the Client’s party on whose behalf the Client has booked, has to cancel a booking, we must be informed in writing by the Client who made the booking. The cancellation only takes effect from the date on which the notification reaches our offices. In this case and whatever the reason for the cancellation, any deposit paid and any insurance premium paid would be forfeit. The Client is responsible for the following cancellation charges:
| Up to 60 days prior to departure | Deposit |
| 59-28 days prior to departure | 50% of Tour Cost |
| 27-14 days prior to departure | 75% of Tour Cost |
| 13-0 days prior to departure | 100% of Tour Cost |
You may be able to claim under your insurance policy if your reasons for cancellation fall within the terms of the policy. If a group booking has been made and the cancellation by one or more members of that group results in there no longer being a sufficient number of participants to ensure the viability of the trip, the journey as a whole will be canceled and normal cancellation charges will be levied by the Company on all group members.
Prices
The price of the tour is subject to surcharges only if the basic tour price – that is excluding any insurance premiums, amendment charge, extensions or addi-tional services that may have been booked – increases by over 2% of such price. The Company reserves the right to increase the tour price to take account of the following items: government action, currency fluctuation, transportation costs, including the cost of fuel, overflying charges, airport charges and increase in scheduled air fares. Prices quoted by the Company are based on sterling exchange rates published in the Financial Times. The Company will absorb a sum equal to 2% of the tour price should a surcharge be necessary. The Client shall pay any sum in excess of this 2% but if the surcharge amount (being the sum passed on to the Client) results in an increase of more than 10% of the tour price excluding insurance premiums, government taxes and amended charges, the Client may cancel the booking in writing within 7 days of notification of the surcharge and obtain a full refund.
Alterations to the Itinerary
The Company reserves the right to make such reasonable changes to the prices, itineraries, services or other particulars contained in any of the Company’s material as it deems fit at any time as individual circumstances may dictate. The Company will endeavor to minimize the impact of such prices and changes, however, in such circumstances no compensation will be payable.
Hotels
The Company endeavors to pick the cleanest most comfortable hotels that are available. Occasionally over busy periods, hotels have been known to double book and cannot accommodate clients. This is out of the Company’s control but it will do its best to move you to a hotel of the same standard whenever possible.
Flights
The Company shall not be liable for any delays in flight departure times and is not responsible for any expenses incurred by a Client for refreshments and accommodation costs incurred as a result thereof.
Visas
a) The Client accepts all responsibility for providing accurate details, clear photographs and other documentation that may be required to process visas. The Client must comply EXACTLY with the requirements set out by the Company for the process of visas.
b) The Client expressly accepts that once his/her passport has been submitted to an Embassy by the Company, that it is the sole responsibility of the Em- bassy concerned to issue the visa. The Company does NOT accept any responsibility for visa rejection to the Client due to incorrect information supplied by the Client or for any other reason.
Cancellation by the Company
The Company may cancel a booking for reasons of force majeure, a low level of bookings or due to the Client’s fault. In this case the Client will be offered alternative itinerary and/or arrangements or a full refund. The Company will notify you of the cancellation of a tour not less than 6 weeks prior to departure except in circumstances of force majeure. Force majeure includes war, threat of war, riot, civil strikes, industrial dispute, terrorist activity, natural or nuclear disaster, fire or adverse weather conditions or other similar or unusual or unforeseen events which prevent the performance and/or prompt performance of this agreement. In these circumstances the Company does not accept liability or responsibility for the consequences of such events nor any liability for compensation.
Our responsibility to you
The Company endeavors to provide a level of service that is both professional and of reasonable standard. a) Where you do not suffer death or personal injury, we accept liability in cases of our own negligence and/or breach of contract and subject to c), d) and e) below, will pay you reasonable compensation. b) Where you suffer death or personal injury due to an activity booked with us before departure we accept responsibility subject to c), d) and e) below. c) We accept liability in accordance with a) and b) and subject to d) and e) below except when the failure is: Not due to any fault on our part or that of our servants, agents or suppliers and is; Attributable to you or; Attributable to a third party unconnected with the provision of the services and are unforeseeable or unavoidable or; Due to unusual and unforeseeable circumstances beyond our control and could not have been avoided even if all due care had been taken or; Due to an event which even with all due care we could not foresee or forestall. d) Where a claim (whether personal injury or non personal injury) arises our of loss or damage suffered during the course of air travel, rail travel, sea travel, road travel or hotel accommodation, our liability and/or the amount of compensation you will receive is limited as if we were carriers within the appropriate International Conventions. e) The Company’s acceptance of liability is subject c) and d) above and to assignment by the Client to Libya Expeditions of the Client’s rights against any agent, supplier or sub-contractor which is in any way responsible for the unsatisfactory arrangements or the Client’s death or personal injury. Such acceptance of liability is also subject to your following the procedures of notification of complaints set out in the insurance clause below.
Your Responsibility
a) Schools and Under 18 groups: In cases where the Clients are under the age of 18, all responsibility for the responsible and good conduct of all Clients during their journey is assumed by the person signing the Booking Form. At least one responsible adult must be present with the group and on duty at all times.
b) Each Client agrees to accept the authority and decisions of the Company’s employees, tour leaders, representatives and agents whilst on tour with the Company. If in their opinion the safety, health, level of fitness or conduct of a Client at any time before or after departure, appears likely to endanger the safe, comfortable or happy progress of a tour that Client may be excluded from all or part of the tour without refund or recompense. In this event, the Company shall use its reasonable endeavors to repatriate the Client provided that any additional costs that may be incurred are pre-paid and that the Company is reimbursed for any administrative costs and expenses associated therewith.
c) It is your responsibility to ensure that passports and any other necessary documents are in order before departure.
d) The company will not be liable for clients missing flights as a result of late check-ins and no refunds will be given if you fail to take up any component of your holiday. No credit or refunds will be given as a result of lost or destroyed travel documents.
Medical Requirements
By signing the declaration, you agree that all named persons are fit to travel. If you feel that there is something in your medical history that has any chance of impacting on the tour, you MUST ask us for a medical form which you will be required to fill out. Those under the age of 18 will need the medical form signed by a parent or guardian. If the Company believes that it is unable to properly accommodate any particular needs, the Company reserves the right to decline/ cancel your booking subject to the conditions laid out in these terms and conditions.
Medical Treatment
In the case of ill-health the Company may make such arrangements as it sees fit and recover the costs thereof from the Client. By participating on a tour with the Company and in cases of emergency, the parents or guardians of Clients under the age of 18 years, shall be deemed to have given authority to the Company’s employees and representatives to arrange whatever medical or surgical treatments are deemed necessary for such Client, to act In Loco Parentis and to sign any form of consent on their behalf.
Acceptance of Risk
The Client acknowledges that the nature of the tour is adventurous and that such holidays may involve a significant amount of personal risk (which may include high temperatures, changing climate, local fauna, remoteness of medical services, physical exertion and difficult evacuation procedures). The Client hereby assumes all such risk and does hereby release the Company from all and any claims and causes of action arising from any damage, injury or death resulting from these inherent risks.
Insurance
It is mandatory that the Client is covered by adequate insurance at the time of booking and before setting out on a tour. Your insurance must cover personal accident, medical expenses, loss of effects, repatriation costs and all other associated expenses which might arise as a result of loss, damage, injury, delay or inconvenience. The Client must ensure their insurer is aware of the type of travel to be undertaken. The insurers name, policy number and emergency phone number when abroad must be given to the Company prior to departure . The client acknowledges that the tour price does not include the cost of any personal travel insurance. The Company cannot be held responsible for the inadequacies or failure of any policy to cover claims made.